Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 17:09 UTC

Investigating - We look to have stalled processing threads in the admin tool (doi.crossref.org) causing additional delays at the moment. We're investigating.
Oct 15, 14:20 UTC

Update - We have re-enabled the queue. Submissions are now processing. Yay! We continue to monitor the queue and your submissions.
Oct 13, 17:03 UTC

Update - We will be pausing the submission queue (doi.crossref.org) shortly to remove ~10,000 submissions that one of our members flagged as containing metadata errors. All submissions sent to us during this time will be stored and processed as soon as the erroneous submissions have been removed and the queue reactivated.
Oct 13, 16:32 UTC

Monitoring - A fixed has been implemented. Submissions are now processing in our admin tool (doi.crossref.org). We continue to monitor the results.
Oct 12, 20:43 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 12, 19:49 UTC

Investigating - We look to have stalled processing threads in the admin tool (doi.crossref.org) causing additional delays. We're investigating.
Oct 12, 19:16 UTC

Monitoring - Submission processing in the queue is in much better shape today than last week. We have ~27,000 pending submissions in the queue - as of this writing - compared to 75,000+ at several points last week. The current issue is that several users have very large file sizes for book registrations and reference list updates working their way through the queue (these larger submissions require more time for us to match references against and process). Given the logic in submission processing in the queue, those larger submissions are largely affecting other larger submissions. Instead of a general backlog, like we had last week, we currently have a backlog in submissions of very large file sizes. Thankfully, for members submitting smaller file sizes, you will likely not notice any significant lags in submission processing.
Oct 11, 19:35 UTC

Identified - Due to yesterday's outage - https://0-www-crossref-org.lib.rivier.edu/blog/outage-of-october-6-2021/ - we will need to reprocess all submissions that were processed between 1400 and 1900 UTC yesterday, 6 October. This will result in additional submissions into the queue, which is already delayed. We will be begin reprocessing these submissions imminently.
Oct 7, 17:14 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 4, 18:16 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 4, 14:49 UTC

Investigating - Processing of submissions in the admin tool (doi.crossref.org) is slower than we would like today. We are storing all submissions sent to us and are processing them as fast as we can, but there is a noticeable backlog at the moment. We're investigating.
Oct 4, 14:29 UTC