Identified - The issue has been identified and a fix is being implemented.
Dec 05, 2023 - 13:58 UTC
Update - We are continuing to investigate this issue.
Dec 01, 2023 - 21:12 UTC
Investigating - Our team has identified a bug that is intermittently preventing REST API metadata records from being indexed. We estimate that 1-2% of records, including new and updated records, may be impacted by this bug. We are currently working on a fix.
Nov 30, 2023 - 20:59 UTC
APIs Operational
Public REST API ? Operational
Polite REST API ? Operational
OAI-PMH ? Operational
XML API ? Operational
Event Data Query API ? Operational
OpenURL ? Operational
Crossmark dialog server ? Operational
Public content negotiation ? Operational
Polite content negotiation ? Operational
Metadata Plus Operational
Plus REST API ? Operational
Plus OAI-PMH ? Operational
XML Snapshots ? Operational
JSON Snapshots ? Operational
Plus content negotiation ? Operational
Sites Operational
Crossref website ? Operational
Crossref support ? Operational
Metadata search ? Operational
Participation reports ? Operational
Content Registration Operational
Admin tool ? Operational
Test admin tool ? Operational
External dependencies Operational
Handle servers ? Operational
Similarity Check via iThenticate from Turnitin - status found at https://turnitin.statuspage.io/ ? Operational
AWS cloudfront Operational
Meta Operational
deliberately-unreliable server ? Operational
Demo Auth ? Operational
Beta Operational
Metadata Manager ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Public REST API Response Time
Fetching
Public REST API Uptime
Fetching
Polite REST API Response Time
Fetching
Polite REST API Uptime
Fetching
Plus REST API Response Time
Fetching
Plus REST API Uptime
Fetching
Plus OAI-PMH Response Time
Fetching
Plus OAI-PMH Uptime
Fetching
OpenURL Response Time
Fetching
OpenURL Uptime
Fetching
Public Content Negotiation Response Time
Fetching
Public Content Negotiation Uptime
Fetching
Polite Content Negotiation Response Time
Fetching
Polite Content Negotiation Uptime
Fetching
Plus Content Negotiation Response Time
Fetching
Plus Content Negotiation Uptime
Fetching
Crossmark Response Time
Fetching
Crossmark Uptime
Fetching
Event Data Query API Response Time
Fetching
Event Data Query API Uptime
Fetching
Crossref Metadata Search
Fetching
Past Incidents
Dec 10, 2023

No incidents reported today.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023
Resolved - This incident has been resolved.
Dec 6, 15:20 UTC
Monitoring - We have brought the website back and identified the issue. It was down for 30 mins. Monitoring now.
-GH

Dec 5, 22:11 UTC
Investigating - Our main website at www.crossref.org has been unavailable since 21:35 UTC. We're looking to get it back ASAP; please bear with us!
-GH

Dec 5, 21:56 UTC
Dec 5, 2023
Completed - The scheduled maintenance has been completed.
Dec 5, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance - release v0.182.0 - on Tuesday, 5 December from 1500 to 1700 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed.
Dec 4, 16:49 UTC
Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023
Nov 30, 2023
Nov 29, 2023

No incidents reported.

Nov 28, 2023
Completed - The scheduled maintenance has been completed.
Nov 28, 16:10 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 28, 15:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance - release v0.181.0 - on Tuesday, 28 November from 1500 to 1700 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed.
Nov 27, 18:19 UTC
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.