Metadata search - search.crossref.org - degraded performance
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 24, 16:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 23, 14:53 UTC
Investigating - Crossref metadata search - search.crossref.org - users may have noticed degraded performance and occasional internal errors today. We're investigating the issue. Users may continue to experience both while we work on a fix.
Feb 22, 23:13 UTC
APIs Operational
Public REST API ? Operational
Polite REST API ? Operational
OAI-PMH ? Operational
XML API ? Operational
Event Data Query API ? Operational
OpenURL ? Operational
Crossmark dialog server ? Operational
Content negotiation ? Operational
Metadata Plus Operational
Plus REST API ? Operational
Plus OAI-PMH ? Operational
XML Snapshots ? Operational
JSON Snapshots ? Operational
Sites Degraded Performance
Crossref website ? Operational
Crossref support ? Operational
Metadata search ? Degraded Performance
Participation Reports ? Operational
Content Registration Operational
Admin tool ? Operational
Test admin tool ? Operational
External dependencies Operational
Handle servers ? Operational
Similarity Check via iThenticate (Turnitin) status found at turnitin.status.io ? Operational
AWS cloudfront Operational
Meta Operational
deliberately-unreliable server ? Operational
Beta Operational
Metadata Manager ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
3 March - planned maintenance on test admin tool Mar 3, 16:00-17:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 26, 21:12 UTC
Update - We have decided to move our planned maintenance window to Wednesday, 3 March.
Feb 26, 21:12 UTC
Scheduled - On 1st March we’ll be adding some new authentication and authorisation options to our test admin system to allow some of our users to test this before it goes into production. This should not affect existing users of the test admin tool but if you do notice anything different, please do contact us.
Feb 24, 18:24 UTC
System Metrics Month Week Day
Public REST API Response Time
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Public REST API Uptime
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Polite REST API Response Time
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Polite REST API Uptime
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Plus REST API Response Time
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Plus REST API Uptime
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Plus OAI-PMH Response Time
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Plus OAI-PMH Uptime
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OpenURL Response Time
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OpenURL Uptime
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Content Negotiation Response Time
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Content Negotiation Uptime
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Crossmark Response Time
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Crossmark Uptime
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Event Data Query API Response Time
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Event Data Query API Uptime
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Past Incidents
Mar 1, 2021

No incidents reported today.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

Unresolved incident: Metadata search - search.crossref.org - degraded performance.

Feb 23, 2021
Feb 22, 2021
Processing of deposit submissions (content registration) delayed
Resolved - Pausing our HA proxy work and dedicating additional resources to processing your submissions has fixed the backlog of pending submissions in the queue. All submissions in the admin tool deposit queue - doi.crossref.org - were submitted today; users should no longer be experiencing content registration delays.
Feb 22, 18:43 UTC
Identified - This issue has been identified and a fix is being implemented. Our ongoing HA proxy work coupled with higher (than normal) volumes of submissions over the last few weeks has contributed to a backlog of pending submissions in the admin tool deposit queue - doi.crossref.org. This has caused delays for content registration for members throughout Crossref. We have paused our HA proxy work and dedicated additional resources to processing your submissions, our highest priority at the moment.
Feb 17, 16:31 UTC
Update - We are continuing to investigate this issue.
Feb 16, 21:30 UTC
Investigating - We continue to see high volumes of submissions to the admin tool deposit queue - doi.crossref.org - and our recent HA proxy work (https://0-status-crossref-org.lib.rivier.edu/incidents/j9325lfr82sf) seems to be contributing to delayed processing as well. We have dedicated additional threads to work through the current backlog, while we investigate the underlying issues.
Feb 16, 21:30 UTC
Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021
Feb 16, 2021
16 February - weekly maintenance, release v0.75.0
Completed - The scheduled maintenance has been completed.
Feb 16, 19:00 UTC
Update - Scheduled maintenance is still in progress. We're going to need an additional hour today to get our deployment completed.
Feb 16, 17:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 16:00 UTC
Scheduled - We will be undergoing scheduled maintenance - release v0.75.0 - on Tuesday, 16 February from 1600 to 1800 UTC. Our members may experience delays in deposit system admin (doi.crossref.org) and Metadata Manager (crossref.org/metadatamanager) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed.
Feb 12, 22:22 UTC
Feb 15, 2021

No incidents reported.

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